Complaints Policy
Last updated: September 19, 2026
If you have a concern about this website, a referral, or a contractor we connected you with, we want to hear about it.
How to send a complaint
Use the form on our contact page. In the message, tell us the property address, the date of the work or visit, and what happened.
What we do
We review every complaint. When it is warranted, we remove a contractor from our referral list.
What we cannot do
Roof Repair SLC is a referral service. Inspections, estimates, repairs, and warranties are agreed directly between you and the contractor. Read our referral marketing disclosure and Terms of Service.